Privacy Policy

RJ5 Ltd is a wastewater tankering company registered in England and Wales (Company No. 15944723). We are the data controller for the personal information we collect and process.

If you have any questions about this privacy policy or how we handle your personal data, please contact us at [email protected].

We may collect the following types of personal information:

Contact information such as your name, email address, and telephone number when you submit an enquiry through our website or contact us directly.

Business information such as your company name, job title, and site address when you request a quote or enter into a service agreement with us.

Technical information such as your IP address, browser type, and pages visited when you use our website, collected via standard server logs.

We use the personal information we collect to respond to your enquiries and provide the services you have requested.

We may also use your information to send you relevant information about our services where you have indicated you are happy to receive such communications, to comply with our legal and regulatory obligations, and to improve our website and services.

We will not use your personal information for any purpose other than those described in this policy without first obtaining your consent.

We process your personal data on the following legal bases under the UK GDPR:

Contract: where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.

Legitimate interests: where processing is necessary for our legitimate business interests, such as responding to enquiries and improving our services, provided these interests are not overridden by your rights.

Legal obligation: where we are required to process your data to comply with a legal or regulatory requirement.

Consent: where you have given us clear consent to process your personal data for a specific purpose.

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services, subject to confidentiality agreements.

We may also disclose your information where required by law, regulation, or legal process, or to protect the rights, property, or safety of RJ5 Ltd, our customers, or others.

We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.

Where we no longer need your personal information, we will securely delete or anonymise it.

Under UK data protection law, you have the following rights regarding your personal data:

The right to access the personal data we hold about you. The right to request correction of inaccurate or incomplete data. The right to request erasure of your personal data in certain circumstances. The right to object to or restrict our processing of your data. The right to data portability in certain circumstances. The right to withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.

Our website may use cookies and similar technologies to improve your browsing experience and analyse how our site is used. You can control the use of cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator, at www.ico.org.uk or by calling 0303 123 1113.